Privacy Policy

Information We Collect

We collect information you choose to give us and a small amount of technical data generated by your visit.

• Contact form submissions: your name, phone number, email address, and the message you write to us.
• Communications: information you share when you call, email, or otherwise contact us.
• Usage data: standard technical information such as browser type, pages visited, and approximate region, if analytics cookies are enabled. See our Cookie Policy for details.

How We Use Your Information

We use website information for a narrow set of purposes: responding to your inquiries, scheduling or coordinating requested services, improving the website, and meeting legal obligations. We do not sell your personal information, and we do not share it with third parties for their own marketing.

Your Health Information Is Protected Separately

This website is not a treatment portal. If you become a patient, your health records are protected under the Health Insurance Portability and Accountability Act (HIPAA) and, for substance use disorder treatment records, under 42 CFR Part 2 — a federal rule that gives those records stronger confidentiality protection than most medical records. Our Notice of Privacy Practices, provided when you begin care, governs how patient information is used and disclosed.

Please avoid including sensitive medical details in the website contact form. A phone call is a better channel for anything you consider private.

Who We Share Information With

We share website information only with service providers who help us operate the site and respond to inquiries (such as hosting and form-delivery vendors), and only as needed for those tasks. We may also disclose information when the law requires it or to protect the safety of a person.

Cookies

This site uses a small number of cookies and similar technologies, described in our Cookie Policy. A consent banner lets you accept or decline non-essential cookies on your first visit, and you can change your mind at any time by clearing your browser storage.

Data Retention and Security

We keep contact submissions only as long as needed to respond and follow up, then delete or archive them under our records practices. We use reasonable technical and organizational safeguards to protect information in transit and at rest; no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of the personal information you submitted through this website. You can decline non-essential cookies through the consent banner. Depending on where you live, you may have additional rights under state privacy laws; we will honor verified requests as those laws require.

Children's Privacy

This website is not directed at children under 13, and we do not knowingly collect personal information from them online. If you believe a child has submitted information through the site, contact us and we will delete it.

Links to Other Sites

The site contains links to external resources, such as Google Maps and national helplines. Those sites operate under their own privacy policies, which we don't control.

Changes to This Policy

If we change this policy, we will post the updated version here with a new effective date. Meaningful changes will be flagged on this page.

Contact Us

Questions about this policy or your information can be directed to Mojave Complete Recovery, 1010 E McDowell Rd, Suite 410, Phoenix, AZ 85006, by phone at 480-818-9078, or by email at Info@MojaveCenter.com.